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Click Admin Dashboard, as marked in figure.
Click Controls, as marked in figure.
Scroll the vertical scroll bar.
Click Auto-Delete (Chat History).
Select Enable.
Choose your preference to Delete history for every Day, Week, Month, or Year, as shown in the figure.
Click ‘Every Day at’ drop-down menu and select AM or PM.
Click ‘Time Zone’ drop-down menu and select your time zone preference.
Choose ‘What to delete’, as shown in the figure.
Choose ‘Message Deletion’, as shown in the figure.
Note:
- The Applies on switch will be set to Users by default. You can toggle it to Groups.
- Clear the default Applies on selection.
Select ALL USERS, as marked in the figure.
Switch Applies on Toggle button to Groups.
Select ALL GROUPS or the Groups of your preference from the list.
Click SAVE.