8 Best Internal Communication Platforms for Financial Services

Are you tired of endless emails, full chats, and sticky notes for your colleagues and want a single app to ease your communications? It’s time to change the technology approach and try something new, trivializing issues in fintech companies’ team communication.

In today's fast-paced financial services industry, effective internal communication is the key to improving a team’s productivity and efficiency. Having the right communication tools to collaborate and share information is crucial, be it a bank, an investment firm, or a fintech startup.

That's why we've compiled this list of the seven best internal communication platforms tailored explicitly for business communication for financial services. Streamlined communication is ensured if you give a chance to one of these apps or software.

Before getting into internal communication tools, let’s start with a simple definition of internal communications, their main features, and trends that will improve employee internal comms.

What is internal communication?

Internal communication in a company is a link that keeps the whole team connected and on the same wave. It's all about how people talk to each other, share information, and receive feedback from managers and bosses. All the internal communications tools are also here to ensure the processes go smoothly. But there is another story about what type of internal communications platforms does it better.

Good internal communication helps to avoid misunderstandings, promotes transparency, and encourages employees to share relevant messages and feedback. It is how the company encourages team members to stay motivated and feel their mission within the company.

Why is internal communication essential for financial services?

It is an understatement to say internal communication plays a vital role in operational success, but when it comes to the criticalness in financial services just surges to the extreme. Owing to the digital revolution, financial services yielded many advantages in terms of sales, branding, etc., yet vulnerabilities embedded along with it as a byproduct.

Despite being attached to a big name, some team chat apps couldn’t save the teams from causing common errors like latency issues. Financial services or fintech companies are data-sensitive industries that can’t stand any vulnerabilities. Internal communication is as essential as customer data. So, they require fully functional internal communication tools that secure their data.

Internal communication trends for 2023

The first trend that changed the game is technology. It has done a lot for significant companies that had to improve their processes during the time and needed the best internal communication tools. Whether we are talking about offline or remote teams, project management needs internal communications software that meets all the criteria of fruitful employee communication. In this case, technology improves and improves every day thanks to messaging platforms, file sharing, or other collaboration tools.

Now, let's discuss employee engagement. Financial companies recognize that engaged employees are happy employees, and happy employees mean better productivity and results. In 2023, internal communication is all about fostering employee engagement. We're seeing a shift towards more interactive and participatory communication methods. Companies are investing in effective internal communications giving their team members a voice.

And let's not forget about company culture development. In 2023, creating and nurturing a positive company culture will be at the forefront of internal communication strategies. Businesses realize that a strong culture drives employee satisfaction and retention and even attracts top talent.

A financial expert who strongly advocates and promotes cash advances via 1F Cash Advance App confirms, “Internal communication plays a vital role in shaping and promoting our company culture. Using various channels, such as newsletters, social media, and internal blogs, helps us share stories, values, and initiatives that reflect the company's culture. With these trends in play, workplaces are becoming more connected, collaborative, and downright enjoyable.”

What is the purpose of internal communications?

Internal communications are all about inclusion. No more feeling left out or clueless about what's happening around the office! Whether through email, chat platforms, or good old-fashioned face-to-face meetings, internal communication breaks down the ice and encourages teamwork on a higher level.

Internal communication can also be fun to inject personality and lightheartedness into the workplace. Memes, GIFs, and funny videos have a place in creating a positive and engaging internal communication culture. After all, work doesn't have to be all serious and stuffy.

How can your internal communications strategy be improved in the workplace?

Let's chat about spicing up our internal communications strategy at work. Here are a few informal tips to jazz things up and make them more effective in fintech companies and other services:

Keep employee communication simple

Let's face it; nobody likes swimming in a sea of jargon. Keep it simple and use plain language that everyone can understand without needing a decoder ring. That way, your messages will hit the mark and resonate with your colleagues.

Be more visual

The words are good, but the visuals are even better! Improve your internal communications by adding some eye-catching graphics, diagrams, and images. Also, it will ease the explanation of new projects and make the digital workplace funnier.

Mix up the mediums

Don't limit yourself to just one channel for communication. Embrace the beauty of variety by using emails, instant messaging, team collaboration tools, and maybe even face-to-face meetings. All employees have different preferences, so fix them through the company intranet.

Encourage feedback and participation

As you know, communication is a two-way street. Don't just talk to people; invite them to join the conversation. Encourage feedback, suggestions, and ideas from your colleagues. Create spaces for discussions, virtual suggestion boxes, or even anonymous employee surveys. Involving everyone fosters a sense of ownership and makes people feel heard.

Keep it short and sweet

Time is precious, and attention spans are short. Keep your messages concise and to the point. Nobody wants to read a novel-length email or sit through a never-ending presentation. Get your message across quickly and clearly; you'll have everyone's gratitude.

Personalize your messages

Avoid dry, robotic employee communications. Let your personality shine through in your messages. Include some humor, warmth, and friendliness. Be genuine, and tell your colleagues there's a human behind those emails.

7 Internal communication tools to use now

As promised, here is the list of 7 excellent internal communication tools that will revolutionize how you collaborate with your team. Choose your internal communication software and start improving your financial services.

1. Troop Messenger

Troop Messenger is considered one of the best team communication tools that strengthen internal communication. It is designed to enhance team communication; for instance, Troop Messenger doesn't limit you to your unit only. It allows you to communicate with colleagues from other units or branches even though it resides in different country. So, your workforce optimization strategies can be applied effectively through this tool across all your units without consuming your productive time.

Troop Messenger's mission is to provide a safe chat platform to users where they can communicate trivial to classified information without any alternate thoughts. So, owing to its mission of realizing modern-day vulnerabilities, this internal communication software advocates being an on-premise chat server. Nevertheless, users have other options with SaaS, chat APIs & SDKs, and other delivery models.

Troop Messenger chat APIs are as secure as the tool, so data-sensitive industries like financial institutions can integrate these tools’ APIs to process seamless communication with their clients or customers.

2. Microsoft Teams

Microsoft Teams is the ultimate internal communication tool for getting stuff done and staying connected with your teammates. You can attend meetings, start a group conversation, and share files without leaving your comfy chair. Microsoft Teams integrates with all the Microsoft apps like Word, Excel, and PowerPoint. Due to communication complications among fintech companies, you can use this tool to your advantage by quickly switching between them without missing anything.

Coworkers in the financial niche can schedule meetings, invite people, and track who's attending. Plus, employees can share their screens, show off their PowerPoint skills, and collaborate on documents in real time. It's like having a meeting room without the questionable smell of stale coffee.

3. ClickUp

ClickUp is a super slick ultimate internal communication tool designed to keep your workflow on point. It helps your company improve all the processes, from task management to project tracking and everything in between. Team workers can create to-do lists, share company news, set deadlines, assign tasks to their teammates, and collaborate on projects like a pro from desktop computers.

Also, it’s a customizable ultimate internal communication tool that helps manage a distributed team. You can set up different views, like lists, boards, or calendars, depending on your management style. Plus, the interface is as clean and fresh, which is perfect for a unified platform for multiple channels.

ClickUp also has time tracking, reminders, and notifications, which means every employee will have a personal assistant that never forgets anything. Thanks to third-party integrations, the app will save your day by tracking your financial project progress. It's like the Hulk of productivity tools, smashing through your workload and making you feel like a superhero.

4. Yammer

Yammer is an impressive social network for companies that connects you with your colleagues, shares work stuff and enhances the employees' work-life at fintech companies. You won’t miss any company updates thanks to this internal communication software.

Yammer aims to emphasize the community spirit. You are welcome to ask questions, get feedback, and start conversations with your teammates. Don’t worry about privacy. It's all secure and only accessible to employees in your company. So, if you want to stay connected with your colleagues from multiple locations, boost collaboration, and have some work-related fun, Yammer is the way to go.

5. Slack

Slack is an effective internal communication software that makes communication and collaboration a breeze. It’s a virtual office space where you can chat, share files, and get work done together, no matter where you are. You can create different channels for specific topics, projects, or departments.

It's like having separate rooms for brainstorming, water cooler chats, or serious business discussions. You can even slide into someone's direct messages for those one-on-one conversations that need a little privacy.

More than that, this ultimate internal communication tool loves to play nice with other apps. Since employees working at fintech companies have to work on different software, this tool's advantage of integrations can assist you in working on Google Drive, Trello, or even Spotify and bring all your important stuff into one place.

Slack knows how to keep things fun. You can drop GIFs, emojis, and all sorts of reactions to liven up the conversations. It doesn’t forget about push notifications and scheduled messages. Unlike other employee communication apps, slack is available on mobile devices and laptops.

6. Zoom

Zoom is a video conferencing software, the reigning champ of virtual meetings, and traditional software for financial service companies. It lets you have face-to-face chats with your colleagues. It's perfect for those times when you're working remotely and need to communicate with your teammates.

With this ultimate internal communication tool, you can have one-on-one discussions or gather a whole gang of people for a virtual party. You can share your screen, show off your latest PowerPoint masterpiece, or even collaborate on a top-secret project.

7. Google WorkSpace

Basically, Google Workspace is an internal communications platform with multiple features. It's a suite of excellent employee communications software tools that Google offers to make your work life much easier and more productive.

First, you’ve got Gmail, which helps you manage all the internal communications you can integrate into your company. It also helps to increase employee engagement through file sharing with your team members.

Plus, you have Google Drive, which is like your virtual filing cabinet that manages the complex processes in the cloud. It's where you can store all your essential files and documents and access them from anywhere with an internet connection. No more stressing over USB drives or accidentally leaving your laptop behind. Just upload, share, and collaborate with your team effortlessly. Nevertheless, most of your customers use Android mobiles, so you can connect with them easily and fintech companies can consistently improve customer relations.

Now, brace yourself for Google Docs, Sheets, and Slides. These integrations are the ultimate trio for creating documents, spreadsheets, and presentations. They're like a dream team that lets you collaborate in real-time with your colleagues—no more sending attachments back and forth or dealing with version control nightmares.

Do you remember the Google Calendar? Yes, it’s the ultimate scheduler. It keeps you on track with meetings, deadlines, and critical financial events. And the last one is Google Meet. As Zoom, it helps you have virtual meetings and video calls. It has incredible features like live captions and background blur to make your meetings more fun and professional.

8. Jostle

Jostle is a virtual hub where everyone in your company can come together and interact. With Jostle, you can share updates, post announcements, and celebrate successes. It's like having your digital water more relaxed, where you can chat with your coworkers and keep the office vibes going strong. As with other internal communication tools, you can create groups for specific projects or departments, so every teammate knows their mission.

The best part about this internal communications software is that Jostle is super user-friendly. No complicated setups or tech issues. It's designed to be intuitive and easy to navigate. So you can start connecting with your teammates.

No need to stress about privacy and security. Jostle takes the safety of employee engagement seriously. They've got all the necessary safeguards in place, so you can feel safe and secure while sharing and collaborating with your coworkers.

Jostle is the ultimate employee communication software for fostering a sense of community and teamwork in your workplace so it can be an ideal tool for fintech companies. If you want to bring your team closer together, boost motivation, and have push notifications on time, try Jostle.

How do you become an internal communicator?

There are a lot of tips and tricks to bring here, but the first one is to have excellent communication skills. It’s all about being able to express yourself clearly, both in writing and speaking. You should be able to craft engaging messages that capture people's attention and get your point across effectively. After all, you'll be the go-to person for keeping everyone in the company on the same vibe.

Next up, it's all about being a people person. You must be able to connect with coworkers from all styles of life within the company. Building relationships and being able to empathize with your colleagues will help you understand their needs and concerns. It is crucial when delivering important information or dealing with sensitive topics.

Another important aspect is being a master of organization. Internal communicators are responsible for managing and coordinating various communication channels and platforms. You'll be juggling emails, newsletters, intranets, and maybe even social media accounts, so being organized and able to prioritize your tasks is key.

Networking is also a great way to get your foot in the door. Attend industry events, join professional organizations, and connect with people already working in internal communications. They can provide valuable insights, mentorship, and even job opportunities.

So, there you have it! If you've excellent communication skills, can relate to people, stay organized, and have some relevant experience, you're on the right track to becoming an internal communicator in a company.

Conclusion

We've taken a deep dive into the world of internal communication platforms for financial services, and we hope it helped you understand their importance. These tools are like the secret sauce that adds flavor and efficiency to any financial organization's operations.

Whether you're a big-shot banker or a number-crunching analyst, these platforms are here to make your life easier. They've got it all covered from streamlining communication channels to fostering collaboration and boosting productivity.