10 Methods to Tackle the Cultural Barriers to Communication In The Workplace
Technology advancement has brought both challenges and benefits to companies. The fact that remains uncommon is that companies can easily connect with their clients and colleagues today. Still, the cultural barrier to communication remains the primary factor to overcome these days that has corrupted many businesses.
Language barriers are the joint most aspects that have enhanced challenges within the business world. Indeed, the cultural barrier can influence both external and internal customers. This hinders them from being able to have a comfortable bond and open up.
Such aspects produce differences between two individuals in the workplace. Cultural barriers to communication can even cause misunderstandings in the relationship between the company and the consumer. Such situations cause employees to feel less motivated at work. It in return decreases productivity, and the outcome dissatisfies the customers.
Certainly, the organizations would end up facing long-term problems due to cultural barriers. Global business needs a proper solution to lower the cultural barrier and facilitate effective communication and collaboration across diverse cultures.
Below are some of the mentioned factors that can help you to overcome the problems of cultural differences:
Table of Contents
- 1. Cultural difference awareness in the workplace
- 2. Utilization of communication of application
- 3. Using simple language
- 4. Noisy environment
- 5. Body language in communication
- 6. Get appropriate feedback
- 7. Message consistency is important
- 8. Be an open-minded leader
- 9. Have an appropriate understanding of your colleagues
- 10. Deal carefully with employees having a different culture
- Conclusion
1. Cultural difference awareness in the workplace
At the workplace, people belonging to different cultural backgrounds come together to share a common goal of producing admirable results. Awareness of cultural and communication differences can help solve half of the problems caused by cultural barriers.
The main reason cultural differences occur is when individuals at the workplace forget about the communication issues of others around.
One of the instances is when a team leader fails to acknowledge that one of his groups doesn’t speak English. Such situations create obstacles in the path of growth and even distance the employees. They might become too demotivated to work there anymore.
In another instance, the employer may fail to acknowledge the need for the Holi holiday and displeases the employees at the workplace. If the employer can recognize simple things and be aware of them, they may even find a solution to cultural differences issues at the workplace.
2. Utilization of communication of application
Texting is a great way of communication with anyone around the world, especially applicable to a large distance. Several companies give the option of home-based job that makes it harder for distant employees to communicate with the company. It is even harder for individuals with a cultural barrier to communicate in such a situation.
Therefore, it is mandatory for organizations to establish a textual communication system that can connect the employees. That means, even if you are facing cultural barriers in business, you can still communicate through texts and sort out your issues.
The messages are even better when you face difficulty in finding time to contact the personnel. Video and photo-sharing aspects are considered to be better shared through communication applications.
Furthermore, you even get the facility to make an announcement where all the employees are connected.
3. Using simple language
Language is one of the primary aspects of communication that can act as a medium to reduce the communication barrier. However, in some IT companies, sharing technical problems becomes extremely difficult with non-technicians.
At that time, you as an employer could make things easy by sharing the information in simple terms.
You can give detailed instructions in a meeting while simple small orders are effective in phone calls. Overloading your employees with too much info can confuse too. You can ensure to make your data simple to understand. Such strategies create solutions that would not be as time-consuming as you would think.
4. Noisy environment
Another communication barrier that can occur, in addition to cultural barriers, includes a noisy environment. Cultural barriers can already impede effective communication, and when combined with a noisy workplace, it further distracts employees from their work, resulting in poor outcomes. Moreover, the noise can make it difficult to communicate effectively throughout the office.
The aspect of miscommunication would further enhance the distance between you and your subordinates.
At such a time, you can stop yourself from overloading your employees with too much work and make things simple. You can ensure they enjoy and feel efficient while working which can reduce the frustration of noisy background.
You can try to reduce the noise level by contacting the source behind it. In the worst-case scenario, you can even strive to change the working environment of the employees.
5. Body language in communication
One can sometimes notice that the difference in body language creates misunderstandings among individuals at work. This happens when you fail to use proper body language while communicating. Just imagine this: you work with a guy that has never acknowledged your efforts. In return, he just strives to make you feel down.
A similar thing can happen to you and the employees as well. If you are too hard on them, they might turn their backs and misunderstand the situation. Some wouldn’t even try to share true emotions about the working environment.
Therefore, make sure to use proper body language to communicate with your employees which can enhance your connection with them.
6. Get appropriate feedback
You might end up becoming frustrated about how and why the particular person behaves the way they do. It just might be your fault in reality, which you are unable to see.
Miscommunication can be the cause of such a situation. However, if you can get regular feedback about your working habits and office environment, you can strive to change it for good.
To address the cultural barrier to communication, one effective approach is to implement a weekly feedback system at your office. By establishing a survey system for all employees, you can gather valuable information about their experiences and perspectives. This feedback can then be utilized to enhance the strategy of your organization, taking into account the specific challenges posed by cultural barriers to communication.
7. Message consistency is important
You don’t have to keep your colleagues and subordinates confused by changing the message now and then. Make sure to inform everyone if you ever decide to change the policies to avoid confusion and frustration. Replacing the older messages can be critical, and if you fail to act accordingly, you can create havoc among your employees.
At this time, organize meetings and get-togethers of your team leaders. Make broadcast messages in the messaging application for everyone to see. Such strategies can instantly disregard the confusion due to recent changes.
8. Be an open-minded leader
It is critical for you to ensure that everyone feels safer around you and shares honest issues.
The key is to communicate effectively with the subordinate without harming their individual feelings. However, such a task may seem frustrating at first.
You should ensure that your employees are willing to take your help and dedicate their lives to producing products.
Consistent communication and better relationship can build their loyalty with you. For that, you just need to hear more and answer all the queries with a calming attitude.
9. Have an appropriate understanding of your colleagues
Imagine yourself sitting in the leader’s seat surrounded by your employees. What is the first thing that you would end up seeing?
The way clients look at you. You cannot say what the individuals might be thinking behind their eyes. You might even end up misunderstanding them.
At such a time, it is mandatory for you to understand what your employees are going through.
For that, you need to enhance clarity while communicating with a subordinate. Hold up several events to connect better with them.
You can make sure to implement communication and leadership skills no matter the situation.
10. Deal carefully with employees having a different culture
When it comes to businesses, envisioning a scenario where individuals with diverse backgrounds are gathered in a big hall to achieve common goals is not uncommon. However, if cultural barriers to communication arise, it can pose challenges for leaders to navigate the situation carefully. The presence of cultural differences can complicate effective communication and necessitate special attention from leaders to address the cultural barrier to communication and foster a harmonious and productive work environment.
For instance, a few people in your group can have a different idea of a word spoken by you because of cultural differences.
In every country, the meaning of a certain sign is different. A particular sign can act as a positive source for one person while it would be negative for another.
Considering that in mind, you might have to make sure that your employees stay calm under all circumstances. You need to be aware of their individual backgrounds for that.
You can end up making a sarcastic comment when in reality, all you did was complimented an employee.
Such aspects create differences between the employees and the employer. At such a time, you must walk ahead and try to help the outside er in your group. They would appreciate your efforts and produce better results.
Conclusion
People end up making things worse in the organization due to rising cultural differences. This is bound to happen since individuals with diverse backgrounds come together to work under one roof.
You just have to make sure that all the employees end up solving problems together.
For that, you can follow certain steps to reduce the burden of cultural barriers in the workplace. If that is done, you can achieve faster progress and loyal employees.